We have been inspected by the AA Inspector.
The AA Inspector's summary (in brief) read:
of this visit was to assess The Twenty One Guest House under
the AA Quality Standards and I am delighted to confirm a 'Gold Award'
Four Star rating with a Guest Accommodation designator. Andy
& Matt are a charming couple who clearly put their guest's comfort
at the forefront of everything they do. Hospitatlity & service are
the highlights with lots of attention to detail such as an abundance of
extra amenities in rooms, assistance with places to visit & help
with parking. Physically the property is very well decorated, carefully
maintained & comfortably furnished. Breakfast is well presented
with plenty of fresh fruit, pastries & a choice of hot dishes.
has been a very enjoyable stay with many high points & it's
encouraging to hear that complacency does not figure in Andy &
Matt's professional ethos.
AA 4 Star Gold Award
large luxury hotels to snug country inns, the Top Hotels are our best
hotels in the country. They are selected from each of the star-rating
levels for their exceptional quality of accommodation and customer
service.AA inspectors determine a quality score as a
percentage to cover all aspects of a guest accommodation, including
service. The score is then represented as a Star rating. Yellow Stars
indicate that the establishment is within the upper 10% of the quality
score range nationally for that star rating.