The Twenty One, 21 Charlotte Street, Brighton, BN2 1AG, United Kingdom
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The Hotel Inspector Re-visited! (Quality in Tourism)

Posted on Wednesday, 30 December 2009 05:45PM by
On the 4th June 2008 we had an overnight visit by the Quality in Tourism (VisitBritain) Hotel Inspector. They have since accredited us with a 4-star Gold Award.
The Inspector's summary (in brief) read:
The proprietors show extremely good levels of hospitality and obviously work hard to maintain the standards of accommodation and cleanliness, which is be be commended. We would like to take this opportunity to wish them both good luck and every success for the future.
A period property located in the heart of Kemp Town and close to the seafront with easy access to local amenities, main roads and rail links, tourist attractions and places of historical interest. The property has recently undergone a comprehensive programme of refurbishment and presents to a high standard throughout.
Bedrooms are comfortably appointed with a wide range of accessories thoughtfully provided for guest well-being. Decor, furniture and fittings are co-ordinated and of a very good quality. Bathrooms are particularly well presented with contemporary-style sanitary ware and a wide range of toiletries and towels supplied.
Housekeeping shows obvious attention to detail, rooms are very well dressed while standards of cleanliness present very well in all areas, which is always encouraging to note.

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VisitBritain 4 Star Guest Accommodation
VisitBritain 4 Star Guest AccommodationGuest Accommodation

All the national assessing bodies (VisitBritain*, VisitScotland, Visit Wales and the AA) now assess hotels and guest accommodation (including B&Bs) to the same criteria and award one to five stars. The star ratings reflect the overall quality of the experience. When choosing your accommodation look for the Quality Rose, the official marque of the Enjoy England national tourist board rating scheme.

Visit Britain Gold Award

Gold and silver awards are given to hotels and guest accommodation that provide exceptional quality in all areas but in particular in service and hospitality.